Laying, Maintenance and Warranty Tips

Preparation and acclimatization

Allow the floor to acclimatize for at least 48 hours in the room where it will be installed. Keep the temperature between 18–25°C and the humidity between 45–65% .
Store the packs closed and flat on a flat surface.

First check whether the surface is completely flat, dry, hard and clean .
When using underfloor heating or cooling, the heating-up protocol must always be followed before and after installation.

Prevent damage: check before installation

  • Check all planks for visible damage or manufacturing defects.
    Do not process damaged planks (due to warranty).

  • Mix planks from multiple packs for a natural color distribution.

  • Use the correct tools and always start on a straight line.

Use and maintenance

  • Vacuum or sweep regularly to remove dirt and sand.

  • Use good doormats (without rubber backing).

  • Attach felt pads under furniture to prevent scratches.

  • Avoid aggressive cleaning agents and do not use a steam cleaner .

  • Keep the humidity stable between 45–65% to prevent warping of wood, click connections or glue.

Warranty conditions

The warranty expires in the following cases:

  • Failure to follow the installation, use or maintenance instructions.

  • Processing damaged or incorrect planks.

  • Use in damp areas such as bathrooms (unless specifically permitted).

  • Damage caused by sand, sharp objects or heavy furniture.

  • Installing underfloor heating without a correct start-up protocol .

  • Incorrect installation or misuse.

Please note: Wood and PVC may vary in color and texture. Deviations from samples or photos are within the permitted margin (up to ±5%).

Heating protocol (underfloor heating/floor cooling)

A correct heating protocol prevents damage due to tension in the floor.
Always follow these guidelines:

  1. Before laying

    • Start the underfloor heating at least 72 hours in advance.

    • Increase daily by 5°C to the maximum temperature (usually 40°C water temperature).

    • Leave this on for 24–48 hours.

    • Then reduce the temperature again by 5°C per day to 18°C.

  2. After laying

    • Wait at least 48 hours before turning the heating back on.

    • Increase again by 5°C per day until the desired temperature is reached.

    • Max. floor surface temperature: 27 °C .

  3. For floor cooling

    • Never use sudden cold temperatures.

    • Keep the cooling water temperature above 18°C ​​to prevent condensation.

Questions or need help?

We're happy to advise you on the proper preparation, maintenance, or installation of your floor. Feel free to contact us or visit Vloerhuis Nederland for personalized advice.